HuntingDoor Best Sellers Carbon Arrows

HuntingDoor® Billing Terms & Conditions

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined, the order will be on hold and no items will be shipped out. Currently we accept PayPal and Credit Card as a form of payment. Please see here on how to pay by Credit Card.



Shipping

Shipping will be paid by the buyer at the time of purchase. If an item is lost during shipping, the total payment of the order will be refunded to the buyer. We can also ship a new item as a replacement when the buyer prefers. If an item is defective or damaged during shipping, please contact us through email at support@HuntingDoor.com. Please contact us for expedited shipping if you want. Please note that not all items are available for expedited shipping. Click here for more about our Shipping Policy.



Refund/Return

Items are entitled to be refunded or returned if the buyer notifies us within 30 days of the date of purchase. The buyer must contact us by email at support@huntingdoor.com or through contact us page on the website before a return. The buyer will be responsible for the round trip shipping cost if the buyer just does not like the item. Click here for more about our Return Policy and here for our Billing Terms & Conditions.



Cancellation

An order may be cancelled before the payment has been processed. Once the payment is processed/captured, the buyer is responsible for a 4.4% transaction fee plus $0.03 of the payment. Please contact us via email at support@HuntingDoor.com before cancel an order.



Complaints

Any complaint about items or our service should be submitted to our support team. Please email us at support@HuntingDoor.com. We cannot guarantee a PERFECT resolution of each issue, but we will be in contact and try our best efforts to satisfy the buyer at individually.



These billing terms and conditions are subject to change.
Your use of this website and placement of an order indicates that you are in agreement with these billing terms and conditions.

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